We require at least 48 hours notice for cancelations. We do not offer refunds for canceled shows, however, you will be able to re-book your show at any time.
In order to book with us you MUST book online using our online booking calendar or call us directly, an email stating you would like to book a show will not be sufficient to book a show into our system, unless it is confirmed, without a confirmation email or phone call we do not guarantee that you will be booked into our system.
Our booking deposit is NON-refundable, but if you would like to rebook in the future, you will not have to pay your deposit a second time.
If you would like to customize your show and choose what animals we do (and don’t) bring, please e-mail us to ask for a list of our animals to choose from. Please be aware, however, that this list is subject to change at any time (but we can assure you that it will not affect the show’s quality in any way!).
Please double check that you have a correct address, time and date for the show, and a correct and active email address when booking. If you do not receive a confirmation e-mail within one hour, please contact us at 978-730-8370, or at firstname.lastname@example.org